The Red Tape Project

The Red Tape ProjectThe Red Tape ProjectThe Red Tape Project

The Red Tape Project

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How Can I file a Complaint?

Visit the Nearest Police Station

Go to the nearest police station and ask to file an FIR (First Information Report). You can approach any station, not just the one in whose jurisdiction the crime occurred — this is called a Zero FIR, and it must be transferred to the correct jurisdiction later. The police are legally bound to register the FIR, especially in cases of sexual violence. 

Write or Verbally Report the Complaint

You can submit the complaint in writing or describe the incident verbally — the police will write it down and ask you to sign. Make sure the information is accurate, detailed, and complete. You should receive a copy of the FIR free of cost. 

If Police Refuse to File the FIR

If the police refuse, escalate the matter to a senior officer like the Superintendent of Police. You can also write directly to a Judicial Magistrate under Section 156(3) of the CrPC, asking them to order an investigation. Keep a copy of the written complaint and note the name of the officer who refused. 

File the Complaint Online (If Available)

Many states and cities have online portals for filing complaints. You can visit the official police website for your state, fill out the form, and upload supporting documents. Though an online complaint is not a substitute for an FIR, it can initiate police follow-up. 

Provide Supporting Documents or Evidence

If available, submit documents like medical reports, chat screenshots, call recordings, witness names, or anything that supports your statement. Even if you don’t have these, your statement alone is enough to file an FIR — evidence can follow during the investigation. 

Ask for Medical Examination (If Not Already Done)

If the incident just occurred, request a medical examination. The police should take the survivor to a hospital immediately. This medical report can be critical evidence in the case. 

File With Women's Commissions or NGOs (If Needed)

 If the police still don’t respond, you can file a complaint with the National or State Women’s Commission, or approach NGOs that assist survivors. These organizations can guide you through the legal process and ensure your complaint is taken seriously. 

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